Tuesday, January 20, 2026

T Stands For Troubleshoot

 


I'm teaching an online class and a test run with the camera with the result of rotrow. In System, I could see the camera working, but when I ran the software, nothing. There was an error message that said to install the program from a CD. Say what? The laptop doesn't even have a CD/DVD drive.

What to do but take a sip of tea. A little too early to panic just yet. A quick trip to the manufacturer's site and a YouTube video showing an unboxing and installation. Perfect! Two ports on the back of the camera. The right port for running the camera. The left one for installing the software, but if you have a previous version, you need to uninstall.

So I uninstalled the software. Plugged the end into the left port and the USB into the computer and. Nothing! No software! No download. Play the video a little further along or you can download the software from the website. I took another sip of tea to quell the bubble of panic.

Back to the manufacturer's site and found the download button. I had another sip of tea while the download was happening. Then I clicked install. Another sip of tea as I watched the countdown. Then double clicked the software. Oh, rapture! Oh, joy! It worked.

The Young One had been standing by so I could use her eyes to tell me if my desktop was set up so that students would be able to see. Was the camera at the right angle? Could the nib of my pen be seen and not blocked by my hand? She suggested some left-right fixes and Bob's your uncle.

Hopefully, everything will work today. 🫰🏼

Drop by hosts, Bleubeard and Elizabeth's blog to find out what the rest of the T Stands For gang is up to. If you want to play, include in your Tuesday post a beverage or container for a beverage. Don't forget to link your blog to Bleubeard and Elizabeth's page.

16 comments:

  1. Hurrah that it worked. And good things you had some tea to get through those could be really frustrating moments. Have a happy T day, and stay warm.

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    1. And expensive if I had to go buy another document camera

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  2. Good luck! I'll keep my fingers crossed for you! 😊

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  3. Well done, it all works. And all without proper panicking.
    Happy T-Day,
    Lisca

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  4. Glad it worked! I can’t tell you how many times a day I have frustration over electronic issues! Happy T Day! Foxy stamping- Sharon

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  5. Good luck with your software! Cuppa tea sounds great! Have a lovely rest of the week. :)

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  6. Hoping everything was okay today 🫰🏼

    All the best Jan

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    1. Everything worked just like it was supposed to

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  7. Wow, reckon I´d panicked. To not and to tea!

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  8. I deeply dislike when something like that happens, but good that you were able to solve it. Once when I was teaching German neither my audio nor my microphone were working - very "convenient" in a language class...

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